Terms & Conditions: Chatrium Hotel Riverside Bangkok

Note:

  1. Room rates are including actual tax and service charge
  2. Rates quoted will be charged to you by the hotel in Thai Bath on departure

General Terms and Conditions (details may vary per hotel)

  1. Payment Policy(details may vary per hotel)

·         For individual reservation, guest to pay direct to hotel with credit card guarantee of one night room charge. Credit card provided is for guaranteed only and shall only be charged in case of cancellation or no show as per agreed policy

·         Reservations are subject to room availability

  1. Cancellation Policy(details may vary per hotel)

·         Room Cancellation 15 days prior to arrival date, there is a penalty of one (1) night charge.

·         Room Cancellation between 15 days prior to arrival, a penalty of equivalent to 100% of the room reservation will be charged

·         No show policy (details may vary per hotel)

·         No show means failure to arrive at hotel on the day booked for arrival.

·         Hotel to hold reservation until 24.00 hrs. of the day booked for arrival. For late night arrival with arrival flight information given to hotel, room will be kept three (3) hours after flight landing time.

·         If guest has not informed hotel of the change on arrival date or arrival time, hotel can release booking and a penalty of equivalent to 100% of the room reservation will be charged.

If guest arrives at a subsequent date, then guest will not be refunded for the date between scheduled and actual arrival